FAQs

Find your answers below or feel free to contact support@meetfrank.com if you have any additional questions.

• What is the cost of hiring on the MeetFrank platform?

  There are two available payment plans: The Starter plan (€129/month) allows you to have up to 3 job offers live at any given time. The Unlimited plan (€299/month) gives you an unlimited number of active job openings and a list of other perks.

• Can I ask for a refund?

  MeetFrank offers a 14-day free trial period. We do not offer a refund on any paid subscription plans. However, you can cancel your subscription plan any time. After cancellation, you will not be billed for next month.

• When will I get charged?

  All payments are done in a monthly cycle. You will be charged for the next month’s subscription plan when the subscription starts. Invoices are sent out immediately after a successful payment.

• What payment methods do you offer?

  We offer both credit card payments or for a small additional fee we can invoice you.

• What happens if I exceed the number of active job offers available with my subscription plan?

  In case you exceed the number of active job openings available with your subscription plan, you will receive a notification and we will upgrade you automatically to the Unlimited plan. You can also pause some older job offers to make room for the new.

• How can I cancel my subscription

  To cancel an ongoing subscription, please contact your MeetFrank account manager or write at team@meetfrank.com. Please note that your subscription plan will end when the current subscription period has ended.

• What happens after my free trial ends?

  Once your free trial ends, all your job openings will be paused. You will still have access to the MeetFrank platform. To keep hiring without limitations, you can set up a subscription plan.