FAQs

Find your answers below or feel free to contact support@meetfrank.com if you have any additional questions.

• What is the cost of adding an opening to MeetFrank platform?

  There are two available payment plans: Set your Budget" or "Monthly Subscription". MeetFrank "Set your Budget" pricing plan is value-based, the cost of adding an opening is dependent on the budget set by recruiter and the applicants received. Under "Monthly Subscrption" plan you will receive unlimited service and unlimited applicants for a fixed fee of 299 EUR per month.

• Can I ask for a refund?

  Yes, you can refund up to 3 applicants per opening that you found irrelevant. In order to refund applicants, you have to reject them first. When a candidate has been rejected, you can refund them by clicking on a candidate from the Openings view or Chat view and opening the additional options menu, from there you can click on “Refund”.

• When will I get charged?

  All payments are done in a monthly cycle, based on the number of applicants you have received in that month. Invoices are usually sent on the last day of the month or the first day of the following month.

• What payment methods do you offer?

  We offer both credit card payments or for additional fee we can invoice you at the end of each month.