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Join Bolt's fast-growing team and contribute to reshaping urban transportation in over 45 countries and 500 cities.
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frank ai
Bolt is revolutionizing urban mobility by offering alternatives to private cars, including ride-hailing, shared cars, scooters, and food delivery.
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frank ai
With a footprint in both Europe and Africa, Bolt serves 100 million customers globally, making cities more accessible and livable.
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frank ai
With $2B in total funding, Bolt has backing from top investors focused on transforming urban transportation for a sustainable future.
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frank ai
Candidates must have at least 1 year of customer support experience, speak Spanish, Guarani, and English well, and be passionate about ride-sharing.
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frank ai
Help Bolt's ride-hailing users, support drivers at the Driver Engagement Center, and contribute ideas to improve customer support quality and speed.
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frank ai
Earn a competitive gross salary and benefit from a stock option package designed to ensure you can focus fully on your role.
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frank ai
The position is based in Asunción with hybrid working options, requiring a commitment of at least 2 days in the office each week.
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frank ai
Work with some of the smartest people in autonomous teams, accelerating your career with unique growth opportunities.
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frank ai
Play a direct role in shaping the future of mobility, impacting millions of lives across 500+ cities and 45 countries. Apply now to join Bolt!
 

Customer Support Specialist

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About the role

We are looking for an exceptional Customer Support Specialist to join our fast-growing Support team working across our ride-hailing businesses. The position would be based in our office in Asunción, Paraguay.  Let’s build the future of transportation together! About usWith over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! Main tasks & responsibilities:

  • Represent Bolt in Paraguay.
  • Support Bolt’s Ride-hailing users and help them get the most out of our apps.
  • Support our drivers at the Driver Engagement Center.
  • Create loyal fans by showing them we really care.
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt’s customer support. About you:
  • You have at least 1 year of work experience in a customer support role.
Read more

Bolt is open for

  • People for
    Customer Support
  • Interested to work in
    Asunción
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Project Management or Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Bolt is the European super-app that has over 150 million customers in over 45 countries and over 500 cities across Europe and Africa. The company seeks to make cities for people, not cars, offering better alternatives for every use case, including ride-hailing, shared cars and scooters, and food and grocery delivery.
There are

1001+

employees in the company

100M to 500M

Company annual revenue

Offices

Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Estonia flagTallinn
  • United Kingdom flagLondon
  • Latvia flagRiga
  • France flagParis
  • Kenya flagNairobi
  • Russia flagSaint Petersburg
  • Azerbaijan flagBaku
  • + 10 more
    Stock options
    Flexible hours
    Remote work
    Gym membership
    Free food
    Free coffee
    Team events
    Company retreats
    Free parking
Office imageOffice imageOffice image

Markets

We are disrupting urban transportation and building the best way for people to move around in cities. Bolt operates in 45 countries and 500 cities globally. We have 100 million customers (rides + scooters + food combined) globally. Almost half of our business is in Africa - we have 40 million customers in Africa and 60 million customers in Europe. Join the ride!

Bolt is open for

  • People for
    Customer Support
  • Interested to work in
    Asunción
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Project Management or Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.