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Guest Support Specialist - German-speaking
Bob W.
3.9
(14)
Hybrid-remote
Tallinn
Unique opportunity
frank ai
Join Bob W., the first international climate-neutral hospitality provider, and help deliver a 5-star guest experience!
Company Mission
frank ai
Bob W. is leading sustainable hospitality by offering climate-neutral apartments in handpicked neighborhoods across Europe, backed by top investors like byFounders VC.
Work Location
frank ai
The position is based in Tallinn, Estonia with hybrid remote options, providing flexibility for an optimal work-life balance.
Competitive Salary
frank ai
Earn a starting gross salary of €1600 - €1700 while contributing to the future of hospitality in a dynamic and growing company.
Role Responsibilities
frank ai
Support guest success team on shifts, enhance Bob W. service, assist guests via phone and chat, work closely with operations to ensure smooth processes.
Language Skills
frank ai
Candidates must have top-notch communication skills in English and German. Extra languages are a plus, adding value to guest interactions.
Service Excellence
frank ai
Applicants should have a passion for delivering exceptional guest service, always going above and beyond to exceed expectations.
Tech-Savvy
frank ai
Ideal candidates are tech-savvy, quick learners ready to acquire new software skills, and goal-oriented with excellent conflict management abilities.
Unique Benefits
frank ai
Enjoy unlimited holidays, stock options, mental well-being access, free stays at Bob W. locations, development opportunities, and a smart team.
Why Apply
frank ai
Join Bob W. to shape sustainable hospitality, work with a diverse team, and enjoy exceptional growth opportunities in a rewarding environment.
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Guest Support Specialist - Finnish-speaking
Bob W.
3.9
(14)
Hybrid-remote
Tallinn
Join Bob W.
frank ai
Calling all customer service enthusiasts! Become our next Guest Support Specialist and help us redesign the hospitality industry.
Unique Mission
frank ai
Bob W. leads the global transition to sustainable hospitality, offering 5-star experiences with a climate-neutral focus, fueled by top EU investors.
Tech-Savvy Hospitality
frank ai
A fast-growing tech company, Bob W. merges hotel quality with short-stay flair, backed by cutting-edge technology and exceptional customer service.
Exciting Expansion
frank ai
Operating in Finland, Estonia, Spain, and the UK, Bob W. is scaling across Europe and beyond, shaping the future of travel and accommodation.
Diverse Tasks
frank ai
Engage in various roles including guest feedback, product enhancements, and process collaboration to ensure each stay delivers a five-star experience.
Language Requirements
frank ai
Fluency in both English and Finnish is essential; additional languages are a plus. Excellent communication skills are a must for this guest-focused role.
Shift Flexibility
frank ai
Be prepared to work on shifts, including evenings and weekends, providing 24/7 support to offer an exceptional guest experience.
Starting Salary
frank ai
The starting gross salary for this hybrid/remote role within Estonia ranges from €1600 to €1700, reflecting a competitive pay structure.
Development Perks
frank ai
Enjoy elements like unlimited holidays, stock options, personal development budgets, and a supportive, multicultural work environment at Bob W.
Why Apply?
frank ai
Join Bob W. to transform hospitality with innovation, inclusiveness, and meaningful growth. Be part of a vision that values sustainability and excellence.
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Customer Experience Specialist - Turkish - Night Shifts
Yolo Group
4
(70)
On-site
Tallinn
Join Yolo Group
frank ai
Be part of a young, fast-paced fintech company impacting millions globally in gaming, fintech, and blockchain industries.
Innovative Mission
frank ai
Yolo Group is committed to putting the customer at the center via fun, fast, and fair products and services, powered by 900+ diverse Yoloers.
Customer Focus
frank ai
The Customer Experience Specialist will own and resolve customer inquiries, ensuring the highest quality of service and satisfaction.
Key Responsibilities
frank ai
Handle queries via chat/email in Turkish, resolve payment issues, collaborate with teams, manage VIP cashback, and handle fraud/security cases.
Skill Requirements
frank ai
Fluent in Turkish and English, great communication and problem-solving skills, ability to multitask, tech-savvy, and experienced with demanding customers.
Learning & Development
frank ai
Enjoy a generous learning and development package including personal development plans, company-wide knowledge sharing, and extensive training.
Well-being Focus
frank ai
Benefit from sports compensation, in-house gym, relaxing sleeping pods, 3 health days per year, and private health insurance to support your well-being.
Unique Celebrations
frank ai
Yolo Group offers unique vacation days for personal life achievements and birthday day off, fostering a culture of celebrating together.
Exciting Work Environment
frank ai
Work in state-of-the-art offices with a cafeteria, plenty of fruits, snacks, and legendary events and networking opportunities.
Why Apply
frank ai
Join Yolo Group to thrive in a dynamic, innovative environment with a global impact, extensive development opportunities, and a focus on well-being.
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Customer Experience Specialist - Turkish - Day/Evening Shifts
Yolo Group
4
(70)
On-site
Tallinn
Growing Team
frank ai
Our Customer Experience Team is expanding, and we seek talented individuals to join us on our transformative journey! 🚀
Innovative Mission
frank ai
Yolo Group pioneers innovation in gaming, fintech, and blockchain. Our focus is on delivering fun, fast, and fair products to millions worldwide.
Global Presence
frank ai
Operating globally, Yolo Group has offices in Tallinn, Malta, Brazil, and more. HQ is located at Suur-Patarei 13, Tallinn, Estonia.
Unique Benefits
frank ai
Enjoy monthly sports compensation, an in-house gym, sleeping pods, private health insurance, and paid vacation for life milestones.
Role Overview
frank ai
As a Customer Experience Specialist, you'll deliver exceptional service by resolving inquiries and issues at the first point of contact.
Primary Tasks
frank ai
Handle customer queries in Turkish, resolve payment and game issues, train newcomers, manage Responsible Gambling cases, and more.
Key Requirements
frank ai
Must be fluent in Turkish and English, tech-savvy, and have excellent communication and problem-solving skills. Prior customer service experience required.
Team Collaboration
frank ai
Work closely with other teams and external partners to escalate and resolve customer cases, ensuring the best experience for our clients.
Location Info
frank ai
This position is located in Tallinn, with work conducted on-site. Enjoy a vibrant office environment with plenty of amenities and social activities.
Why Join?
frank ai
Join Yolo Group to impact a fast-paced, innovative fintech company. Collaborate with diverse talents, enjoy unique perks, and take your career to the moon!
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Customer Service Specialist (Hindi/ English)
Binance
3.3
(7)
Remote
Join Binance
frank ai
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider.
Blockchain Leader
frank ai
Binance provides a financial product suite, including the world's largest digital-asset exchange, dedicated to increasing monetary freedom.
Global Presence
frank ai
Operating worldwide with headquarters in Cayman Islands and Mahé, Seychelles, Binance continually expands in the blockchain industry.
Customer Focused
frank ai
Support customers via ticketing, live chat, and handle queries, complaints, and identification processes for cryptocurrency exchange.
Bilingual Skills
frank ai
Proficiency in English and Hindi is required to support international clients. Additional languages are a plus for better stakeholder collaboration.
Experience Needed
frank ai
Applicants need a minimum of one year of customer service experience, preferably in finance or E-commerce. Exceptional recent graduates are welcome.
Main Responsibilities
frank ai
Handle tickets and enquiries 24/7, support various business units, document customer interactions, and address complaints and special cases.
Work Flexibility
frank ai
Enjoy flexible working hours with a fully remote option. Binance supports diverse global talent with a flat organizational structure.
Competitive Package
frank ai
Benefit from a competitive salary and a host of unique benefits by joining the world’s leading blockchain ecosystem at Binance.
Why Apply?
frank ai
Join Binance to tackle unique, challenging projects, grow alongside world-class talent, and be part of the Web3 revolution in an innovative environment.
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Global Client Support Director
Mapon
5
(2)
Remote
Join Mapon
frank ai
Be part of an industry leader in GPS tracking and fleet management with over 250,000 tracked objects worldwide!
Innovative Solutions
frank ai
Drive the future with Mapon, creating GPS tracking, fuel control, route planning, and digital inspections that transform business operations.
Market Leader
frank ai
Join a company that has tracked over 40 billion kilometers and is renowned in Northern Europe for its top-tier fleet management solutions.
Career Growth
frank ai
Receive financial support and encouragement for your professional growth, with opportunities for learning and development tailored to your career.
Global Presence
frank ai
Work from our headquarters in Riga or remotely, with global support teams in Tallinn, Helsinki, and Barcelona ensuring comprehensive client coverage.
Meaningful Role
frank ai
As Global Client Support Director, you'll lead a team of 20+, improving support processes and enhancing client experiences for worldwide impact.
Compelling Requirements
frank ai
Applicants must possess leadership experience, a strong grasp of customer service principles, and excellent English language skills to succeed.
Competitive Salary
frank ai
Enjoy a gross salary ranging from EUR 3000 to 4500, commensurate with your expertise and experience, along with a range of exclusive benefits.
Flexible Work
frank ai
Benefit from flexible working hours, fully remote options, and Fridays with shortened workdays, making it easier to balance work and personal life.
Why Apply?
frank ai
Join Mapon's mission to revolutionize fleet management, contribute to groundbreaking projects, and grow your career in an innovative and supportive environment.
View or apply