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frank ai
Join Yolo Group as a VIP CRM Specialist and play a crucial role in enhancing player performance and customer engagement!
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frank ai
Yolo Group is a pioneer in gaming, fintech, and blockchain, serving millions globally with cutting-edge, customer-centric solutions and services.
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frank ai
Yolo Group stands out due to its focus on rapid innovation and a disruptive approach, backed by renowned brands like Bitcasino.io and Sportsbet.io.
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frank ai
Operating across diverse regions, Yolo Group has offices in Estonia, Malta, Brazil, Australia, and more, reflecting its strong international presence.
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frank ai
As a VIP CRM Specialist, design and execute CRM strategies, ensuring seamless customer journeys and integrating diverse marketing initiatives.
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frank ai
The position demands excellent English skills, CRM tool experience in the iGaming industry, and strong project management abilities.
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frank ai
Applicants should possess an understanding of CRM tool integration, stakeholder management skills, and an interest in sports or sports betting.
frank ai
Based in Tallinn with hybrid work options, this role offers flexibility while maintaining a dynamic connection to the company's innovative hub.
frank ai
Standout benefits include learning development packages, investments in Yolo's venture fund, health insurance, and legendary company events.
frank ai
Apply to be part of an international, fast-paced fintech environment where your impact will drive growth and innovation in a fun, vibrant setting.
 

VIP CRM Specialist

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About the role

We are seeking a highly motivated CRM Specialist to join the Global CRM Team. The VIP CRM Specialist for the brand Sportsbet.io will be responsible for implementing and coordinating customer relationship management strategies to enhance player performance metrics, customer engagement, retention, and loyalty. This role involves working closely with the VIP team and various other departments to ensure seamless execution of CRM campaigns and initiatives. 🚀 Working at our company means working at a young, international, and fast-paced fintech company that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving responsibilities. It also means having lots of fun! 🎉 ✍️ Your daily tasks will be

  • Design and execute CRM strategies to enhance VIP player performance metrics, customer engagement, retention, and loyalty. Collaborate with the CRM Manager on leveraging data-driven insights to segment and target customer groups effectively;
  • Execute CRM campaigns and own the customer lifecycle across various channels, including email marketing, SMS, messaging apps, push notifications, and other channels. Collaborate with different marketing verticals to ensure seamless integration of CRM activities with broader marketing initiatives;
  • Create and manage customer journeys driven by sports and other events, ensuring that relevant and timely communications are delivered. Continuously test and refine messaging, offers, and incentives to drive desired customer behaviors;
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Yolo Group is open for

  • People for
    Marketing & PR & Media
  • Interested to work in
    Tallinn
  • Who specialize in
    Email Marketing
  • And have following skills
    Project Management or Customer Support or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Yolo Group brings next-level innovation to the worlds of gaming, fintech, blockchain and more. Serving millions of users worldwide, we are committed to putting the customer at the centre of the universe via a wide range of fun, fast and fair products and services. Powered by a team of more than 900 Yoloers.
There are

501 - 1000

employees in the company

Offices

We have 5 offices in Tallinn, located in Telliskivi, Rotermanni, and Kalaranna districts. Our HQ is located at Suur-Patarei 13 in Tallinn (Estonia). Besides Estonia, we have offices in Malta, Brazil, Australia, Manila, Argentina, Guernsey, the Isle of Man, and India.

  • Estonia flagTallinn
    Stock options
    Extra vacations
    Flexible hours
    Health insurance
    Gym membership
    Free food
    Free coffee
    Team events
    Company retreats
    Free parking
Office imageOffice imageOffice image

Markets

We are operating in many different markets across the globe.

Yolo Group is open for

  • People for
    Marketing & PR & Media
  • Interested to work in
    Tallinn
  • Who specialize in
    Email Marketing
  • And have following skills
    Project Management or Customer Support or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see