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Technical Support Specialist (m/f/d)

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About the role

Your creative field

We are looking for a full-time, permanent Linux System Administrator (m/f/d) to start as soon as possible. We live remote-first, but you have the freedom to choose whether you want to work hybrid or completely on-site due to your proximity to one of our locations.As a Technical Support Specialist, you will take on innovative and responsible tasks to ensure smooth 24/7 operation within the framework of technical 3rd level support.This includes customer support and communication with our customers in both English and German via the ticket system. You will also be responsible for monitoring and troubleshooting the customer's IT infrastructure. You provide the technical solutions for our customer concerns, such as compromised servers, managed server tasks, website and server migrations or also error analysis on the websites. In addition to a correct documentation collection, server construction or provisioning as well as the proactive monitoring of the internal infrastructure are also part of your versatile tasks.You are our all-rounder and in the end it all depends on you: As part of our Operations team, you represent the heart of our company by installing, configuring and administering servers, networks, applications and applications for the benefit of our…

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Contabo GmbH is open for

  • People for
    Customer Support
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Linux or Systems Administration or Customer Support or Windows
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

We focus on the stability of our Data Centers, rigorous internal processes and the high standards of customer support.
There are

51 – 200

employees in the company

Offices

We have grown from 2 people to a team of 100+ employees, we are still following the same founding principles of maintaining Germany quality of both server infrastructure and support team while offering incredible prices. We have our data centres located in Germany, Czechia, Poland and United States.

  • Germany flagMunich
    Flexible hours
    Remote work
    Team events
Office imageOffice imageOffice image

Markets

Since founding in 2003 Contabo is committed to provide German quality with global availability.

Contabo GmbH is open for

  • People for
    Customer Support
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Linux or Systems Administration or Customer Support or Windows
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see