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Solutions Consultant, London

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About the role

About Dixa Dixa is a conversational customer service platform that creates value for brands and customers in an easy to use, friendly and engaging way. We call it Customer Friendship™️ 💜. Established in Copenhagen, Denmark in 2015, Dixa was founded on the principle that there must be a better way to do customer service, one that gives customers fast, accurate answers, from any customer service channel, as well as empower agents to have meaningful conversations rather  than just solve tickets for the business. In February of 2021, the company acquired the Australian knowledge platform startup, Elevio. In March 2022 we acquired analytics leader Miuros, and automation pioneer Solvemate to further boost our product offering in this space. Dixa has expanded globally within the first years since launch and now has 200+ employees in offices across Copenhagen, London and Melbourne. The company has raised more than $155 million in funding to date with backing from Notion Capital, Project A Ventures, SEED Capital and in mid 2021 completed a Series C funding led by US-based General Atlantic. About the role As a Solutions Consultant at Dixa, your role will be pivotal to driving best-of-breed CX solutions to our…

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Dixa is open for

  • People for
    Sales & Business Development
  • Interested to work in
    London
  • And have following skills
    REST API or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Scalable customer service platform built with user experience in mind. Because happy agents = happy customers.

There are

201 – 500

employees in the company

Offices

  • Denmark flagCopenhagen

Markets

Founded in Copenhagen in 2015, Dixa has been on an amazing journey winning Start-up of the Year at the 2018 EY Entrepreneur of the Year Awards, raising over $50M between 2019-2020, and growing our team to 120+ Dixaterians.

Dixa now boasts customers in 30+ countries, including CX leaders like Too Good To Go, Rapha, Interflora, and ShareNow, and is considered one of the fastest-growing SaaS companies in the Nordics.

Dixa is open for

  • People for
    Sales & Business Development
  • Interested to work in
    London
  • And have following skills
    REST API or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see