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Service Manager

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About the role

We currently have a vacancy for a Service Manager fluent in English, to offer his/her services as an expert who will be based in Belgium. The work will be carried out either in the company’s premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client’s IT team on site. Your tasks

  • Report on the service status (SLA, actions, risks, issues, decisions, changes, etc.);
  • Manage the development, deployment into operations of Customs IT systems and its integration with central services and platforms;
  • Plan and coordinate with other teams the delivery and configuration of environment and connectivity required to perform subsequent testing and roll-out to operations;
  • Monitor licenses use and their renewal, take corrective actions when necessary;
  • Produce and/or review documents;
  • Provide suggestions for service or methodology improvements;
  • Participate and contribute to meetings. Requirements
  • University degree in IT combined with relevant IT professional experience of 11 years;
  • Experience in service management and service management tools;
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European Dynamics is open for

  • People for
    C & Top level Management
  • Interested to work in
    Brussels
  • And have following skills
    Oracle or Tax & Customs or Scrum, Kanban, Agile or Taxation or CI and CD
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

ED's mission in R&D revolves around two axes: Design and develop the ICT technologies of tomorrow, leading to new competitive and innovative products and services that reflect the upcoming needs of society, government and businesses.

There are

501 - 1000

employees in the company

10M to 50M

Company annual revenue

Offices

We have offices and antennas in Athens, Berlin, Basel, Brussels, Copenhagen, London, Luxembourg, Nicosia, Stockholm, etc. EUROPEAN DYNAMICS employs over 600 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). The group’s staff is multilingual and multinational with in-depth experience in the delivery of services to the government sector worldwide.

  • United Kingdom flagLondon
  • Belgium flagBrussels
  • Luxembourg flagLuxembourg City
  • Greece flagAthens
    Flexible hours
    Remote work
Office imageOffice imageOffice image

Markets

EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations all over Europe.

European Dynamics is open for

  • People for
    C & Top level Management
  • Interested to work in
    Brussels
  • And have following skills
    Oracle or Tax & Customs or Scrum, Kanban, Agile or Taxation or CI and CD
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.