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Head of Operations - Client Services

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About the role

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.  With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.  What does this role entail?  Reporting directly to the Chief Customer Officer (CCO) you will play a pivotal role in operationalising the strategy and roadmap for the Delivery team. You will be responsible for establishing operational excellence, leveraging data-driven insights and driving innovation across all Customer Success (CS) activities. Additionally, you…

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Fenergo is open for

  • People for
    C & Top level Management
  • Interested to work in
    Dublin
  • And have following skills
    Healthcare & Life science
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Executive
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Our mission is to accelerate business growth for our clients and partners by delivering exceptional, tailored learning programs that build expert capability in our people.
There are

501 - 1000

employees in the company

50M to 100M

Company annual revenue

Offices

Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Poland (Wroclaw), Spain (Madrid), South Africa (Cape Town), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai).
  • Ireland flagDublin
    Flexible hours
    Remote work
    Health insurance
    Tuition assistance
Office imageOffice imageOffice image

Learn more about Fenergo

Markets

Fenergo serves clients from United States and Australia in Europe and Asia.

Fenergo is open for

  • People for
    C & Top level Management
  • Interested to work in
    Dublin
  • And have following skills
    Healthcare & Life science
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Executive
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see