For companies

Service Delivery Specialist

Apply

About the role

Reporting to the Head of Service Delivery Baltics, DACH, and Greece the Service Delivery Specialist will deliver service and support to customers in Latvia. The Service Delivery Specialist will be involved with customers via different channels to ensure the timely process and delivery of orders. S/he will be responsible for all administrative functions pertaining to the accurate processing of orders and on time installations. The successful candidate will be able to communicate and multi-task effectively, be organized, detail oriented, flexible, reliable, and work well under pressure. Your daily tasks include:

  • Creating and processing all orders for existing customers
  • Handling incoming phone calls
  • Engaging with local installers and dispatching for installations and service visits
  • Coordinating installations with end customers and/or project managers.
  • Validating installation related data and securing registration in the system
  • Processing installation related billing lines
  • Maintaining working knowledge of solutions and subscriptions offered
  • Actively collaborating with Sales, Tech Support and Hardware team
  • Answering ad hoc questions on a general basis
  • Engaging with Telecommunication providers and managing sim card platforms
  • Engaging with Logistics for ordering devices for installers or sending refurbished devices back to Logistics
Read more

Fleet Complete is open for

  • People for
    Other
  • And have following skills
    Tech Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

"Helping Fleets Thrive" At Fleet Complete we help our clients to grow their business by efficiency gains via saving their time and money by creating diverse asset tracking solutions.

There are

501 - 1000

employees in the company

Offices

Headquartered in Toronto, Canada
  • Estonia flagTallinn
  • Estonia flagTartu
  • Lithuania flagVilnius
  • Latvia flagRiga
  • Canada flagToronto
  • Mexico flagMexico City
  • Greece flagAthens
  • + 3 more
    Flexible hours
    Remote work
    Health insurance
    Free food
    Free coffee
    Team events
    Company retreats
    Free parking
Office imageOffice imageOffice image

Markets

Thanks to its solid business strategy and unique value proposition, the company is enjoying accelerated growth, having expanded its presence beyond North America into Western Europe, Greece, Scandinavia, Baltic States, Australia and Mexico.

Fleet Complete is open for

  • People for
    Other
  • And have following skills
    Tech Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see