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Customer Support & KYC Processing Agent - Finnish + English Speaking

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About the role

Finnish Speaker Role Here at GIG, we are constantly looking for talent to join our CS & KYC team. Are you new to the iGaming business, or are you looking for new challenges in your career? Send us an open application for a chance to an interview and a priority in the recruitment process when a new role opens in our department. You’d be really excited to – Put the customer first. Making sure the customer leaves satisfied with your quick help, knowledge, and soft skills. – Maintaining quality control for Customer Due Diligence (CDD) documentation (Ex: ID, Proof of Address, Bank Statements, etc.) – Manage daily tasks and priorities that include dealing with live chats and emails, monitor the progress and ensure KPIs and SLAs are met. – Work in a fast-paced B2B focused environment, where you will be given the opportunity to upskill yourself in the KYC and Payments area, alongside our customer service tasks. You’re really awesome at – Collaborating to solidify our team spirit and our ability to communicate clearly with other stakeholders across the business, working together, pushing each other forward when we face challenges. – Keeping…

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Gaming Innovation Group is open for

  • People for
    Finance
  • Interested to work in
    Julian
  • Who specialize in
    KYC
  • And have following skills
    QA & Testing or Recruitment or Customer Support or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Gaming Innovation Group is the industry leading iGaming and sports betting provider, working in one of the most competitive branches of online marketing.
There are

501 - 1000

employees in the company

10M to 50M

Company annual revenue

Offices

We have our offices located in Malta, Spain, Denmark and Latvia.
  • Denmark flagCopenhagen
  • Latvia flagRiga
  • Malta flagSt Julian's
  • Spain flagMarbella
    Extra vacations
    Flexible hours
    Remote work
    Health insurance
    Gym membership
    Team events
Office imageOffice imageOffice image

Markets

At GiG, We strive to be the leading platform and media provider for land-based operators worldwide via our innovative, scalable and quality technology.

We help our partners to drive sustainable growth by delivering world-class gaming, betting, media and turnkey platform solutions and services to operators and their customers.

Gaming Innovation Group is open for

  • People for
    Finance
  • Interested to work in
    Julian
  • Who specialize in
    KYC
  • And have following skills
    QA & Testing or Recruitment or Customer Support or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.