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Customer Support & KYC Processing Agent - Finnish + English Speaking

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About the role

Finnish Speaker Role Here at GIG, we are looking for English and Finnish speaking talent to join our CS & KYC team. Are you new to the iGaming business, or are you looking for new challenges in your career? Send us an open application for a chance to an interview and a priority in the recruitment process when a new role opens in our department. You’d be really excited to – Put the customer first. Making sure the customer leaves satisfied with your quick help, knowledge, and soft skills. – Maintaining quality control for Customer Due Diligence (CDD) documentation (Ex: ID, Proof of Address, Bank Statements, etc.) – Manage daily tasks and priorities that include dealing with live chats and emails, monitor the progress and ensure KPIs and SLAs are met. – Work in a fast-paced B2B focused environment, where you will be given the opportunity to upskill yourself in the KYC and Payments area, alongside our customer service tasks. You’re really awesome at – Collaborating to solidify our team spirit and our ability to communicate clearly with other stakeholders across the business, working together, pushing each other forward when we face challenges.

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GiG is open for

  • People for
    Finance
  • Interested to work in
    Marbella
  • Who specialize in
    KYC
  • And have following skills
    QA & Testing or Recruitment or Customer Support or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

At GiG, We strive to be the leading platform and media provider for land-based operators worldwide via our innovative, scalable and quality technology.
There are

501 - 1000

employees in the company

50M to 100M

Company annual revenue

Offices

With offices in Denmark, Malta, Latvia and Spain, we’ve adopted and embraced a hybrid approach to how and where we work as a commitment to the prosperity and future of our people.
  • Denmark flagCopenhagen
  • Latvia flagRiga
  • Malta flagSt Julian's
  • Spain flagMarbella
    Extra vacations
    Flexible hours
    Remote work
    Gym membership
    Free coffee
    Team events
    Company retreats
Office imageOffice imageOffice image

Markets

We are one of the leading iGaming platform and media providers worldwide, using our powerful, innovative and scalable technology.

GiG is open for

  • People for
    Finance
  • Interested to work in
    Marbella
  • Who specialize in
    KYC
  • And have following skills
    QA & Testing or Recruitment or Customer Support or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.