For companies

Client Success Manager

This job opening is already off the market.
Get the app or see similar offers.

About the role

HealthHero is a digital-first, end-to-end healthcare provider. We connect smart digital tools with gold-standard clinical expertise to enhance people’s whole health and optimise healthcare efficiency. In May 2024 we were awarded a certified “Great place to work” which is important to us as we continue to grow.  A such, we are currently recruiting for a Client Success Manager to join our existing team to help manage a broad range of client, partnership, and insurer contracts who utilise HealthHero for Private GP services and/or Mental Health services. This position is based remotely but with requirement to visit clients nationally when required (though many meetings now managed remotely) and attend head office meetings, at least once a month in Bracknell, Berkshire. Requirements

  • Successfully manage your customer accounts needs, working with stakeholders in your team and across the wider business, such as service delivery, product, compliance, business analysts and data experts.
  • Accountable for delivering your objectives, with the relevant KPI’s in place.
  • Being able to clearly and concisely articulate your customers' requirements/position and what your recommendation is for the business response.
  • Understand both the traditional EAP market, holistic mental health and wider holistic HealthHero strategy.
Read more

HealthHero is open for

  • People for
    Customer Support
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Frontend Development
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Simplifying Healthcare. Improving Lives. We improve lives by using the latest on-demand digital access to bring medical advice from clinical experts to the hands of millions of people no matter where or when they need it

There are

201 – 500

employees in the company

50M to 100M

Company annual revenue

Offices

HealthHero provides a full spectrum of primary care services delivered through a suite of digital tools, and it is the preferred supplier for over 1000 businesses, covering over 22 million individual lives and currently operates in United Kingdom, Germany, Republic of Ireland and France.
  • United Kingdom flagLondon
    Flexible hours
    Health insurance
    Gym membership
    Free food
Office imageOffice imageOffice image

Markets

With a €100 million+ annual revenue run rate, and covering 22 million lives and 3 million consultations a year, HealthHero is touting to be the largest telehealth provider in Europe.

HealthHero is open for

  • People for
    Customer Support
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Frontend Development
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.