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Customer Service Operator 12pm - 8pm

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About the role

HealthHero is a digital-first, end-to-end healthcare provider. We connect smart digital tools with gold-standard clinical expertise to enhance people’s whole health and optimise healthcare efficiency. We are currently recruiting for Customer Service Operators to join our existing team to help deliver support to patients, GPs and other Healthcare professionals across UK & Ireland. This is a full time position working 5 days a week between Monday to Sunday, based onsite in our Bracknell office.The working hours are 12:00 to 20:00 & you must be available to work 1 day every weekend. RequirementsAbout the Role

  • You will be the first point of contact for incoming calls, appropriately dealing with any queries.
  • Handle patient requests by booking appointments, communicating with GP's and other healthcare professionals.
  • You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation.
  • Ensure information is accurately recorded and stored in line with company policies. About You
  • Excellent customer service skills and attention to detail
  • Superb communication skills, written & verbal.
  • Experience with call handling/contact centre work is desirable, although full training will be given.
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HealthHero is open for

  • People for
    Customer Support
  • Interested to work in
    Bracknell
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Healthcare & Life science
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Simplifying Healthcare. Improving Lives. We improve lives by using the latest on-demand digital access to bring medical advice from clinical experts to the hands of millions of people no matter where or when they need it

There are

201 – 500

employees in the company

50M to 100M

Company annual revenue

Offices

HealthHero provides a full spectrum of primary care services delivered through a suite of digital tools, and it is the preferred supplier for over 1000 businesses, covering over 22 million individual lives and currently operates in United Kingdom, Germany, Republic of Ireland and France.
  • United Kingdom flagLondon
    Flexible hours
    Health insurance
    Gym membership
    Free food
Office imageOffice imageOffice image

Markets

With a €100 million+ annual revenue run rate, and covering 22 million lives and 3 million consultations a year, HealthHero is touting to be the largest telehealth provider in Europe.

HealthHero is open for

  • People for
    Customer Support
  • Interested to work in
    Bracknell
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Healthcare & Life science
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.