For companies

Operational and Technical Support Assistant

This job opening is already off the market.
Get the app or see similar offers.

About the role

We are looking for a dynamic and organized Operational and Technical Support Assistant who will be responsible for providing support and efficiently managing the daily operational tasks of our Support team. Responsibilities:

  • Preparing equipment for new employees (laptops, monitors, and other equipment).
  • Welcoming new employees and providing support for all their needs from day one onwards, related to equipment, office, etc.
  • Maintaining and reconfiguring work equipment for employees (laptops).
  • Installing and configuring software according to client requirements.
  • Communicating with clients and employees regarding work equipment and coordinating the budget for employee professional development (purchasing books, licenses, courses).
  • Procuring testing equipment at the request of clients.
  • Communicating with suppliers and equipment services.
  • Actively communicating with employees and clients and responding to their daily requests. Your contribution to the team includes:
  • Good knowledge of English language
  • Basic knowledge of Microsoft WindowsOS, MacOS is a plus
  • Familiarity with computers and other IT hardware, including their setup, maintenance, and troubleshooting
  • Previous experience in similar jobs is a plus
  • Good interpersonal, verbal and written communication skills
Read more

Holycode is open for

  • People for
    Customer Support
  • Interested to work in
    Belgrade
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

WE SPECIALIZE IN PROVIDING NEARSHORING SOFTWARE DEVELOPMENT SERVICES Being focused on creating and maintaining transparent and successful long lasting relationships with our clients is of utmost importance to us.

There are

201 – 500

employees in the company

5M to 10M

Company annual revenue

Offices

Holycode is a software development company, based in Switzerland, Serbia and Romania.
  • Switzerland flagBasel
  • Romania flagBucharest
  • Serbia flagBelgrade
  • Serbia flagNovi Sad
    Flexible hours
    Remote work
    Free food
    Free coffee
    Team events
    Company retreats
Office imageOffice imageOffice image

Markets

Holycode serves clients from Europe.

Holycode is open for

  • People for
    Customer Support
  • Interested to work in
    Belgrade
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.