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frank ai
Join Inbank as a Customer Support Expert in Vilnius, blending financial services with everyday digital interactions.
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frank ai
Inbank designs digital financial products merging financing and payments with shopping, empowering users to improve their quality of life.
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frank ai
Inbank operates an embedded finance platform connecting merchants, consumers, and financial institutions, with 865,000+ active contracts.
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frank ai
Operating in FinTech, Inbank partners with 5,400+ merchants, providing seamless financial solutions integrated into the shopping experience.
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frank ai
Contribute to a company that values innovation and growth, supporting 300+ employees from 17 nationalities across multiple European locations.
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frank ai
Consult clients on financial services, analyze needs, assist in finding solutions, strive for sales goals, and manage documents and correspondence.
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frank ai
Experience in customer service, fluency in Lithuanian, and a passion for client communication are essential. Bonus for financial sector experience.
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frank ai
Enjoy a competitive gross salary starting at 1400 EUR with potential adjustments based on experience, providing financial growth opportunities.
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frank ai
Benefit from a hybrid working model allowing flexibility and work-life balance, along with a stimulating and collaborative work environment.
frank ai
Join Inbank for professional growth, health insurance, dedicated learning budgets, and a comfortable, pet-friendly office fostering creativity.
 

Inbank • Hybrid-remote in Vilnius

Start-up
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Corporate
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Customer Support Expert

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About the role

Banking is moving out of banks and becoming a part of customers' daily digital lives. Inbank financing solutions are embedded seamlessly into the shopping journey of 5,000+ retailers. This helps our merchant partners to grow their businesses while end customers get to benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 300+ people working across our offices in Estonia, Latvia, Lithuania, Poland and the Czech Republic. We are looking for a Customer Support Expert to join our Vilnius team.  What will you do:

  • Consult the company's clients by phone, email, and in-person regarding the acquisition of financial services and contract agreements
  • Analyze client needs and help them resolve arising issues
  • Assist clients in finding reliable financial solutions based on their needs
  • Strive to achieve sales goals, realizing your professional and financial ambitions
  • Administer and prepare documents and correspondence. In order to be successful in the role, you bring ideally the following skills with you:
  • You have experience in customer service
  • You enjoy communicating with clients
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Inbank is open for

  • People for
    Customer Support
  • Interested to work in
    Vilnius
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Inbank designs digital financial products that seamlessly merge financing and payments with shopping, ultimately empowering people to improve their quality of life.
There are

201 – 500

employees in the company

50M to 100M

Company annual revenue

Offices

  • Estonia flagTallinn
  • Lithuania flagVilnius
  • Latvia flagRiga
  • Czech Republic flagPrague
  • Poland flagWarsaw
  • Poland flagGdańsk
  • Lithuania flagKaunas
  • + 1 more
    Extra vacations
    Flexible hours
    Remote work
    Health insurance
    Gym membership
    Team events
Office imageOffice imageOffice image

Markets

Inbank operates in the Baltics, Poland and Czechia, and employs 300+ people from 17 nationalities.

Inbank is open for

  • People for
    Customer Support
  • Interested to work in
    Vilnius
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see