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At Intrum, you will grow by making a difference within a supportive and international environment where effort counts.
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Intrum is the market leader in credit management services, operating in 24 countries across Europe, with circa 10,000 professionals.
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Join a transformation project to implement a Cloud Contact Center solution across 20 countries and support its maintenance and development.
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Responsible for platform implementation, maintenance, supporting stakeholders, cooperating with vendors, and contributing to roadmap and strategy.
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Requires knowledge of Cloud voice platforms, troubleshooting, IT solution maintenance, financial industry basics, and fluency in English.
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Additional skills in development, integrations (MuleSoft, API), Genesys products, Jira ticketing, and SQL are a plus.
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Intrum fosters a diverse and inclusive environment, encouraging candidates from all backgrounds to apply and thrive.
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Work from any Intrum office in Europe, including options in countries like Riga and Vilnius, offering a collaborative and vibrant work setting.
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Be part of a community where effort is recognized, learning is encouraged, and self-leadership principles like Deliver Impact, inspire growth.
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Apply to join Intrum and contribute to leading the way towards a sound economy while enjoying a challenging and rewarding international career.
 

IT Appication specialist

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About the role

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. Are you our new IT Application Specialist?About the role We are looking for an experienced person who will join our transformation project to Cloud Contact Center solution and after this will remain a part of maintenance & development team for the platform. If you have experience in IT and want to grow in this area, for sure you will find a place in our team. As Application Specialist your time will be split between:

  • project team for platform implementation in 20 countries
  • day-to-day maintenance team to support already onboarded locations Final scope of tasks and way of grow depends mostly on you and your approach. You will receive all needed support to cover knowledge about platform and functionalities. What will you do:
  • part of Cloud based solution implementation project
  • day-to-day work on platform maintenance and development
  • support internal stakeholders in creating efficient setup
  • close cooperation with external vendors
  • taking part in roadmap creation, long term strategy, problem management
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Intrum Global Business Services is open for

  • People for
    Other
  • Interested to work in
    Riga
  • And have following skills
    SQL or REST API
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Leading the way towards a sound economy.
There are

201 – 500

employees in the company

5M to 10M

Company annual revenue

Offices

Our HQ are in Stockholm, but our office in Vilnius is very cozy!
  • Lithuania flagVilnius
    Flexible hours
    Health insurance
    Gym membership
    Team events
    Company retreats
    Free parking
Office image

Markets

Intrum Global Business Services serves clients from around the world.

Intrum Global Business Services is open for

  • People for
    Other
  • Interested to work in
    Riga
  • And have following skills
    SQL or REST API
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see