For companies
 
frank ai
Join Katana and make a significant impact shaping billing processes and ensuring customer satisfaction in our global SaaS company!
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frank ai
Katana provides manufacturers with powerful, intuitive software that offers live business insights. We transform raw data into actionable intelligence, revolutionizing the manufacturing industry.
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frank ai
Operating from Estonia, Katana serves clients worldwide across diverse industries, making our brand known in every market. We've raised over $51M from top investors.
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frank ai
Experience a vibrant workplace with open office spaces, barista-grade coffee machines, and unique perks like handmade limoncello. Katana values creativity and teamwork.
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frank ai
Be Katana’s first Billing Operations Specialist. Handle order-to-cash processes, manage refunds, and improve billing operations. Partner with key teams to drive improvements.
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frank ai
This full-time position is open to Canadian residents and offers fully remote work options. Enjoy the flexibility to work from anywhere while contributing to a global team.
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frank ai
Main responsibilities include managing customer billing queries, processing refunds, ensuring timely collections, and maintaining billing records. Become an expert in billing operations.
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frank ai
Candidates need strong billing operations experience, excellent customer service skills, and advanced Excel proficiency. Familiarity with Hubspot, Recurly, and Intercom is a plus.
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frank ai
Katana offers a competitive salary, stock options, and a tailored health & wellness package. We ensure that all team members share in the company's success.
frank ai
Join a dynamic company at the forefront of software innovation. Shape billing processes, work with a talented team, and enjoy flexible working arrangements. Drive your career forward with Katana.
 

Katana • Remote in Canada only

Start-up
Scale-up
SMB
Product

Billing Operations Specialist (Canada)

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About the role

Are you ready to join a dynamic and growing team? As our first Billing Operations Specialist, you will play a crucial role in shaping our billing processes and ensuring customer satisfaction. This is a unique opportunity to partner with key teams, drive improvements, and become a subject matter expert in billing operations. Join us and make a significant impact from day one!Let’s build loveable software that makes business processes effortless.

Who we are

We believe the future is a tech stack of integrated best-of-breed SaaS products, with Katana at the center. Since 2017, we've given businesses worldwide a live look at their inventory, uniting all the processes and tools they use with intuitive and easy-to-use cloud inventory software. Our customers range from mom-and-pop shops to multi-million-dollar businesses. To date, we raised over $51 million in funding from VC firms and angel investors who, like us, believe the inventory software space needs more love. Besides great user experience and top-tier customer support, Katana is also industry-agnostic and scalable. The companies that grow with Katana come from almost any industry you can think of, and our software is designed to plug and play with any…

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Katana is open for

  • People for
    Finance
  • Interested to work in
    Toronto
  • Who specialize in
    Accounting
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Manufacturers bring ideas to life, combining raw materials to create products greater than the sum of their parts. At Katana, our vision is a world where they love the software they use as much as the products they make. Our mission is to give all manufacturers the live insights they need in a world where change is the only constant.
There are

51 – 200

employees in the company

1M to 3M

Company annual revenue

Offices

We have brand new open space office (and Bose headphones to mute your colleagues), barista-grade coffee machine and we make our own limoncello.
  • Estonia flagTallinn
    Stock options
    Flexible hours
    Remote work
    Health insurance
    Gym membership
    Team events
    Company retreats
Office imageOffice imageOffice image

Markets

Hailing from Estonia, we have clients from most of the bigger worldwide markets and are looking to make Katana known in every village and city across the globe.

Katana is open for

  • People for
    Finance
  • Interested to work in
    Toronto
  • Who specialize in
    Accounting
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see