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Customer Support Specialist - German & English Speaking

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About the role

We're making the world of digital assets accessible and secure for everyone.Join the mission.  Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of more than 500 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 6 millions units already sold in 200 countries.  At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Hear from our employees how they shape the work we do here. Ledger is first and foremost a customer-centric company. We build solutions for our customers and continually use their feedback to improve our products and keep growing. As part of the Customer Support team, you will be the first point of contact between our customers and the Ledger team, providing quick and efficient technical support and ensuring customer satisfaction. The requests you will receive…

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Ledger is open for

  • People for
    Customer Support
  • Interested to work in
    London
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Ledger is a leader in security and infrastructure solutions for cryptocurrencies and block-chain applications. We aim at securing the new disruptive class of crypto assets: Financial assets like cryptocurrencies or Initial Coin Offerings (ICOs), Data assets like sensors, Internet of Things(IoT) devices or machine to machine, and Digital identities.

There are

501 - 1000

employees in the company

1M to 3M

Company annual revenue

Offices

Located in Paris, Vierzon, New York, Zurich and Singapore, Ledger has a team of 300 professionals developing a variety of products and services to safeguard cryptocurrency assets for individuals and companies – including the Ledger hardware wallets line already sold in 200+ countries.
  • France flagParis
    Flexible hours
    Remote work
    Health insurance
    Free food
    Company retreats
Office imageOffice imageOffice image

Markets

We cover 200+ Countries

Ledger is open for

  • People for
    Customer Support
  • Interested to work in
    London
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see