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Join Lodgify, a top startup in the vacation rental industry, funded with $30M, and be part of our dynamic and diverse team.
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Lodgify empowers vacation rental owners and managers with software to create professional websites and grow direct bookings commission-free.
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Lodgify offers direct channel technology for vacation rentals, enabling clients to manage and market their rental businesses more efficiently.
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Featured in Wired's 100 Hottest European startups, Lodgify has raised $7.3 million in venture capital to innovate in the SaaS market.
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Applicants need excellent English and Italian skills, organizational ability, an eagerness to learn, and strong customer service experience.
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Responsibilities include advising users, troubleshooting technical issues, providing customer support via email and chat, and reporting feedback.
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The position is fully remote, allowing candidates from any location in EMEA to apply and work from the comfort of their homes.
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Earn a competitive salary in EUR for the Technical Customer Support Specialist role, with potential bonuses through our referral program.
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Join a truly international team, enjoy the freedom to work remotely, and participate in vibrant, company-sponsored team-building events in Barcelona.
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Lodgify offers endless opportunities for career development, supported by a dynamic and passionate team committed to innovation and excellence.
 

Technical Customer Support Specialist (Italian)

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About the role

⭐ Who we are Lodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that! Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of sunny Barcelona.  ⭐ About the role At Lodgify, we are hiring a Technical Customer Support Specialist to join tour team fully remote from any location in EMEA! As a Technical Customer Support Specialist you will become an expert in our product - the Lodgify software. You will use that expertise to advise customers on how to successfully use Lodgify to set up their own accommodation website and to grow their vacation rental business.

⭐ How will you make an impact?:
  • Provide information and advice to users on our connection types.
  • Proactively connect with clients to troubleshoot technical issues.
  • Take appropriate action and guide as needed to solve issues.
  • Respond to incoming requests for assistance via email/tickets and chats.
  • Ensure nothing but excellent service and a high level of customer satisfaction.
Read more

Lodgify is open for

  • People for
    Customer Support
  • Interested to work in
    Emerald
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Lodgify is a fast-growing SaaS start-up which empowers vacation rental owners and property managers to create a professional website.
There are

51 – 200

employees in the company

Offices

We are an international team of more than 50 people and our HQ is based in Barcelona city center.
  • Spain flagBarcelona
    Flexible hours
    Remote work
Office imageOffice imageOffice image

Markets

The company, which has twice featured in Wired's 100 Hottest European startups list, has raised a total of $7.3 million in venture capital to date.

Lodgify is open for

  • People for
    Customer Support
  • Interested to work in
    Emerald
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.