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UK Customer Service Assistant

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About the role

Founded in May 2015, Papier is a London based start-up, which has raised ~£50 million since launch and is one of the fastest growing start-ups in the UK. Papier’s collection of stationery products, from notebooks & diaries to notecards and wedding invitations, is designed to feed curiosity and contemplation, to invite people to uncover the possibility of a blank page. We are now looking for an enthusiastic Customer Service Assistant to join our Customer Service team and help Papier achieve our mission to inspire people to connect with each other more often and in more meaningful ways. Reporting into our Customer Service Manager, you will be the enthusiastic and friendly face of Papier, and the first point of contact for all our customers. Our customer service team is based in-house and has a detailed knowledge of all of our product ranges. They work closely with our Operations and Tech team to ensure everything is running smoothly for customers and that we are proactive in our communication when there are any issues. You’ll be a great communicator who has an eye for detail and can help customers with everything from perfecting a notebook design to tracking down their parcel. You’ll be…

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Papier is open for

  • People for
    Customer Support
  • Interested to work in
    London
  • Who specialize in
    Customer Service & Support
  • And have following skills
    InDesign or Photoshop
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Since 2015, we've created stationery that invites curiosity and contemplation. In every piece of Papier is the promise of what's to come, the endless possibilities of a blank page.
There are

51 – 200

employees in the company

10M to 50M

Company annual revenue

Offices

Papier trades and has printers in the United States, United Kingdom, Australia, and its headquarters are in Camden, London.
  • United Kingdom flagLondon
  • United Kingdom flagSevenoaks
    Remote work
    Team events
    Company retreats
    Lunch benefit
Office imageOffice imageOffice image

Markets

Papier was established in May 2015, in London, UK. After two years, in September 2017, the company started operations in Australia, and then in US in May 2018.

Papier is open for

  • People for
    Customer Support
  • Interested to work in
    London
  • Who specialize in
    Customer Service & Support
  • And have following skills
    InDesign or Photoshop
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.