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Real Time Analyst

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About the role

Role DetailsContract Duration: PermanentPosition type: Full-timeWork Schedule:  TBDWork type and Location: Hybrid, Metro ManilaExpected start date: ASAP About UsA little about us. We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good business can have everywhere.We are recognized as a Most Loved Workplace, and we think it’s because we believe that culture drives business success. We encourage our associates to bring their whole, authentic selves to everything they do at PartnerHero. So bring your experience and your talents, and also bring your passion and everything else that makes you who you are. You will always be supported to do your best work at PartnerHero, enjoy your day to day and thriveAbout The Role A Real Time Analyst is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls at the desired service level. This position interprets data, formulates, and implements modifications to staffing plans for agent schedules and skill assignments to balance resources, both in…

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PartnerHero is open for

  • People for
    Data & Analytics
  • Interested to work in
    Manila or Metro
  • And have following skills
    Tableau or Analytics, BI or Customer Support or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Our mission is to extend the impact of innovative companies to economically underserved communities in the US and abroad, giving talented people the world over the opportunity to grow and thrive. ‍ Because hard work, passion and talent have no bounds. ‍ We are PartnerHero. People. Without borders. Without limits.

There are

501 - 1000

employees in the company

100M to 500M

Company annual revenue

Offices

We have 6 global offices located in United States, Germany, Romania and Philippines.
  • United States flagBoise
    Extra vacations
    Flexible hours
    Remote work
    Health insurance
    Team events
    Lunch benefit
Office imageOffice imageOffice image

Markets

PartnerHero serves clients from around the world.

PartnerHero is open for

  • People for
    Data & Analytics
  • Interested to work in
    Manila or Metro
  • And have following skills
    Tableau or Analytics, BI or Customer Support or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.