For companies

Team Lead

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About the role

Role DetailsType of Support: Omnichannel (Email, phone, phone)Contract Duration: Full-timeTraining Schedule: TBDWork Schedule: 9a-6p Eastern Time; production schedule will be Sun-Thu, Mon-Fri, or Tue-Sat depending on coverage needsWork Type and Location: Remote, US: FL, VA, WA, AZ, OR, ID, MI, NC, PAExpected Start Date: April 10th, 2023About The Role Are you interested in mental health? Our partner is building a new mental healthcare system that everyone can access. We are looking for a Team Lead who will work with patients to help them find an in-network mental health provider and will also work with the insurance payers as well as facilitate successful operations by directly leading a team of associates and helping to optimize the team's contribution to the partner's operations. This team’s mission is to deliver on the partner’s promise to providers, and in this role, you will ensure this mission through one-on-one interactions with our insurance payers and patients. By working with customers through email and phone you will guide them through any challenges, and resolve their operational and technical issues. You will consistently identify any trends and patterns in our providers' and patients' experience, and advocate for process and product changes to remove any friction and create a delightful experience. As a Team…

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PartnerHero is open for

  • People for
    Other
  • And have following skills
    Healthcare & Life science
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Lead
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Our mission is to extend the impact of innovative companies to economically underserved communities in the US and abroad, giving talented people the world over the opportunity to grow and thrive. ‍ Because hard work, passion and talent have no bounds. ‍ We are PartnerHero. People. Without borders. Without limits.

There are

501 - 1000

employees in the company

100M to 500M

Company annual revenue

Offices

We have 6 global offices located in United States, Germany, Romania and Philippines.
  • United States flagBoise
    Extra vacations
    Flexible hours
    Remote work
    Health insurance
    Team events
    Lunch benefit
Office imageOffice imageOffice image

Markets

PartnerHero serves clients from around the world.

PartnerHero is open for

  • People for
    Other
  • And have following skills
    Healthcare & Life science
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Lead
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.