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Customer Success Manager Team Lead - 12 month FTC

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About the role

PLEASE NOTE: This role is a full-time, fixed term position for a period of 12 months.

Customer Success starts with you

Does this sound like you? You’re eager to progress your leadership career in Customer Success and your next step is towards an environment where you can impact change. You’re looking for a company that invests in its people, through focused training and enablement to support you personally and professionally. You thrive within a collaborative and supportive team and are eager to work with a product which is impactful and solves real-world problems. You’re someone who truly understands and champions the value of close customer relationships. Being customer obsessed is your priority, and you’re someone who can influence others to feel the same, knowing that a highly empathetic team will drive incredible results. You’re someone who thrives in helping a team to reach their full potential, and you’re confident using data to lead initiatives and make operational changes to improve efficiency. To be successful, you’ll have:

  • 4+ years experience in customer facing roles (ideally Relationship management/ Account Management).
  • An adaptive and empathetic nature with 2+ years experience in managing a team and inspiring others.
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Perkbox is open for

  • People for
    Customer Support
  • Interested to work in
    London
  • Who specialize in
    Customer Success Management
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Lead
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Perkbox is a global benefits and rewards platform that helps companies care for, connect with and celebrate their employees, no matter where they are or what they want.
There are

201 – 500

employees in the company

Offices

Perkbox is headquartered in London, with offices in United Kingdom and Australia. Its mission is to help employees live better, in life and at work.
  • United Kingdom flagLondon
  • United Kingdom flagSheffield
  • Australia flagSydney
    Extra vacations
    Flexible hours
    Remote work
    Company retreats
Office imageOffice imageOffice image

Markets

We’re an ambitious, fast-paced scale up where things change all the time. We are serving across 34 countries.

Perkbox is open for

  • People for
    Customer Support
  • Interested to work in
    London
  • Who specialize in
    Customer Success Management
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Lead
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see