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Customer Success Manager - Insurance Technology

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About the role

The future of insurance starts with AI. To date, Shift Technology's AI-powered products have benefitted more than 300 million policyholders globally by reducing underwriting risk, identifying more fraud, and automating critical tasks throughout the claims process.  Shift harnesses the power of AI to enable the world’s leading insurance organizations to make better decisions. Our products help insurers improve operational efficiency, reduce costs, and deliver superior customer experiences to their policyholders.  Our culture is built on innovation, trust, and a drive to transform the insurance industry by imagining and innovating solutions that impact insurers and their customers - like you! We come from more than 50 different countries and cultures and together we are creating the future of insurance.

YOUR ROLE

Customer Success team engages our customers to drive adoption and demonstrate ongoing value. This critical function is responsible for onboarding new customers by engaging executive teams in the launch, driving ongoing adoption, and managing renewals.  You will work with the rest of the Shift organization to uncover new ways to make Shift integrated into the client and to help improve our product.

YOUR RESPONSIBILITIES
  • Drive retention and growth of clients by understanding their business needs and helping them succeed
Read more

Shift Technology is open for

  • People for
    Customer Support
  • Who specialize in
    Customer Success Management
  • And have following skills
    Project Management or Data Science
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    115,000 - 135,000$ / year, gross

The story

Shift was founded on the belief that Artificial Intelligence (AI) has the potential to unlock the future of insurance, solving fraud detection and claims automation challenges while empowering insurers to deliver amazing customer experiences.
There are

501 - 1000

employees in the company

1M to 3M

Company annual revenue

Offices

Shift Technology headquarters are located in France and the rest of the offices are located in Japan, US and Singapore.
  • United Kingdom flagLondon
  • France flagParis
  • Singapore flagSingapore
  • United States flagBoston
  • Japan flagChiyoda
    Remote work
    Health insurance
Office imageOffice imageOffice image

Markets

Shift Technology serves clients from United States, Japan, France and Singapore.

Shift Technology is open for

  • People for
    Customer Support
  • Who specialize in
    Customer Success Management
  • And have following skills
    Project Management or Data Science
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    115,000 - 135,000$ / year, gross

This job opening is already off the market.
Get the app or see similar offers.