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Client Support Specialist

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About the role

At Sniptech we're looking for a Client Support Specialist to join our team.

We are looking for future talent!
What does a Client Support Specialist role involve?

This is a starting position in our fintech conglomerate. Initially, you will join the 1st line support team of Sniptech, supporting multiple new and growing fintech companies. We provide the chance for you to kickstart your career by working in a dynamic client facing role while becoming familiar with all aspects of our business.

What will you be doing?
  • Acting as first point of contact for customers and ensuring an excellent customer experience across different channels (phone, email, social media, instant chat);
  • Executing operational tasks from the first interaction with a customer to driving the solution;
  • Proactively supporting Frank Energie by providing feedback on how to improve their products and services;
  • Assisting Frank Energie with operational activitiess;
  • Becoming familiar with the Spanish energy market ## What we are looking for?
  • Excellent written and verbal communication skills. (Native Spanish speaker and a good level in English);
  • Energetic team player;
  • An ambitious, entrepreneurial and proactive individual who is looking to build a career;
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Sniptech is open for

  • People for
    Customer Support
  • Interested to work in
    Barcelona
  • Who specialize in
    Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

We want to enable you to build your own unique ecosystem of (financial) products and services to bring value to your customers and optimize engagement. To enable this, we offer customizable and intelligent API technology.
There are

11 – 50

employees in the company

Offices

Founded in 2021, Sniptech is headquartered in Netherlands.
  • Netherlands flagAmsterdam
    Free food
    Free coffee
    Team events
Office imageOffice imageOffice image

Markets

With our years of experience in the industry, we are using our knowledge to enhance what works and throw away what doesn’t, while laying a technological foundation to organically create the future we want. We are expanding rapidly.

Sniptech is open for

  • People for
    Customer Support
  • Interested to work in
    Barcelona
  • Who specialize in
    Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see