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Customer Service Coordinator

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About the role

Job Purpose: The purpose of the role is to support Sony Europe Logistics with various tasks with a standardized approach and contribute to achievements of SBOE / Logistics platform of Europe – especially all logistics related task for Sony dealers in regards logistics issues and deliveries coming from Nitra Distribution Center and/or Tilburg Distribution center. Respond to incoming requirements of local/country Sales Support teams, securing timely feedback on requests. Support in logistics planning with a close eye on deadlines and service level agreements. Direct communications with Sony’s Logistics Service providers (3PL’s), Logistics teams in Nitra DC, Tilburg DC as well local sales support teams for quick action and feedback. The position owner will be part of a larger platform and will participate in the execution of defined logistics procedures and processes within agreed service levels. Support the logistics platform in the continuous transformation on the way to one aligned operation working in the same way and with the same targets.

  • ## Operational coordination and Service Level monitor of  Distribution Center operation
  • ## Cost monitoring of specific warehouse and transport activities
  • ## Close communication with Business needs and coordination of services within agreed SLA
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SONY is open for

  • People for
    C & Top level Management
  • Interested to work in
    Warsaw
  • And have following skills
    Disputes and Litigation or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Our Purpose: Fill the world with emotion, through the power of creativity and technology.
There are

1001+

employees in the company

500M+

Company annual revenue

Offices

With offices around the globe, we benefit from a global workforce that learns and grows together through mutual respect. We are headquartered in Japan.

  • Japan flagTokyo
  • Germany flagBerlin
  • Hungary flagBudapest
  • Denmark flagCopenhagen
  • Turkey flagIstanbul
  • Sweden flagLund
  • Netherlands flagHoofddorp
  • + 1 more
    Extra vacations
    Remote work
    Health insurance
    Free food
    Free coffee
    Team events
    Company retreats
    Lunch benefit
Office imageOffice imageOffice image

Markets

From the time of our founding as an electronics company until today, Sony has expanded its areas of business, and has grown into a global company.

SONY is open for

  • People for
    C & Top level Management
  • Interested to work in
    Warsaw
  • And have following skills
    Disputes and Litigation or Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.