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Fashion Customer Service Representative - Spanish & English Market

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About the role

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies. At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment. Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for Customer Service Representatives, eager to work for a leading Fashion Brand headquartered in Barcelona. Responsibilities

  • Receive incoming telephone calls from new and existing customers
  • Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
  • Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales Requirements Key Competencies
  • Data accuracy
  • Attention to detail
  • Ability to gain immediate credibility and trust
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Teleperformance is open for

  • People for
    Customer Support
  • Interested to work in
    Barcelona
  • Who specialize in
    Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

International company with more than 40 years of experience offering customer service to leading global brands.
There are

1001+

employees in the company

Offices

We try to make our employees happy when they go to work. So we have a wide program of activities. We know that happier and more satisfied employees perform better at their jobs. We have specialized as experts in creating good environments by having a wide variety of social activities so that everyone can participate.

  • Spain flagBarcelona
  • Spain flagMadrid
    Flexible hours
    Remote work
    Health insurance
    Team events
    Company retreats
Office imageOffice imageOffice image

Markets

Teleperformance serves clients from around the world.

Teleperformance is open for

  • People for
    Customer Support
  • Interested to work in
    Barcelona
  • Who specialize in
    Customer Service & Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.