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Customer Engagement Manager (m/f/d) - Parental leave cover - 12 months in part and full-time (m/f/d)

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About the role

We are Tibber, the energy company that wants you to use less energy. Whaaat? That’s right. We’ll get back to that. Yes, we are by definition an energy company, but we’re more techy than most. How and why you might ask? Well, a third of our employees are actually working on developing products and solutions that can help you use energy in a smarter way and at a lower cost – all with the help of cool fancy tech. Good for our customers, their wallets, and the planet. Our growth rate has been truly amazing, and still, we’re just getting started. With millions of smart devices connected to the Tibber platform (like electric vehicles and smart thermostats), we have one of the most unique portfolios trading energy on the market.

Job Mission 🚀🚀

We are seeking a highly motivated and experienced Customer Engagement Manager (m/f/d) with strong CRM skills to join our team in Germany. In this role, you will be responsible for enhancing customer engagement, improving customer retention, and driving the overall customer experience. You will work closely with cross-functional teams to implement CRM strategies and ensure that our customers receive the best possible service…

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Tibber is open for

  • People for
    Customer Support
  • Interested to work in
    Berlin
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Data Analyst or Customer Support or Stockbroking & trading
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Tibber founders Daniel Lindén and Edgeir Vårdal Aksnes had worked within the energy industry for years, and saw energy companies’ predominant interest: selling more energy to make more profit. This felt a bit counterintuitive, since using less electricity benefits more or less everyone, except, of course, the dinosaurs of the energy industry.
There are

201 – 500

employees in the company

Below 1M

Company annual revenue

Offices

The company have offices in Germany and Sweden.
  • Sweden flagStockholm
  • Netherlands flagAmsterdam
  • Norway flagFørde
    Flexible hours
    Remote work
    Team events
Office image

Markets

Tibber serves clients from Europe.

Tibber is open for

  • People for
    Customer Support
  • Interested to work in
    Berlin
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Data Analyst or Customer Support or Stockbroking & trading
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see