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Senior Manager, Customer Success - EST Time Zone & WFO

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About the role

Company Description

Insightsoftware is a growing, dynamic software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At Insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future Insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team.

Job Description
Work timings and location:
  • Eastern shift timings, (5:00 PM to 2:30 AM IST)
  • Work from office - Hyderabad location  Job Responsibilities:
  • Work closely with Customer Success functional leadership to drive prospecting strategies and AT RISK Management and Renewal Management
  • Coach & Mentor teams in performing their duties effectively.
  • Lead and Manage Customer Success teams and provide them guidance & mentorship.
  • Develop & implement strategic plans for Customer Success in alignment with overall business objective.
  • Identify of Process improvements and bringing efficiency
  • Act as strong advocate for customers and ensure that their needs & concerns are addressed effectively.
  • Monitor team performance and take corrective actions.
Read more

Viareport is open for

  • People for
    Customer Support
  • Interested to work in
    Hyderabad
  • Who specialize in
    Account Management
  • And have following skills
    Project Management
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Senior
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

We are more than just programmers, salespeople and salespeople. We are humans. We want to create a culture and a community that is committed to changing the way we work.

There are

51 – 200

employees in the company

10M to 50M

Company annual revenue

Offices

  • France flagLyon
  • France flagParis
    Flexible hours
    Remote work

Markets

We are specialized in the private or shared hosting of financial applications with over 3,500 customers using our cloud.

Viareport is open for

  • People for
    Customer Support
  • Interested to work in
    Hyderabad
  • Who specialize in
    Account Management
  • And have following skills
    Project Management
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Senior
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.