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Client Relationship Manager

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About the role

Responsibilities:
  • Configure business cases and confirm integration flow
  • Collect and prepare KYC/AML documents for Compliance review
  • Negotiate contracts and close agreements
  • Ensure the timely and successful delivery of our solutions according to customer needs
  • Build and maintain strong, long-lasting business partners relationships
  • Serve as the lead point of contact for all client account management matters
  • Prepare weekly/monthly/quarterly reports for internal stakeholders
  • Continuously build your client portfolio
  • Reach out to existing clients on a monthly/quarterly basis, for retention and potential upsell purposes
  • Proactively expand business with existing clients and/or identify areas of improvement
  • Assist with challenging client requests or issue delegations/escalations as needed
  • Collaborating with internal departments to facilitate client need fulfilment
  • Operate independently on a day-to-day basis Requirements:
  • BS degree in business administration or related field
  • Successful previous experience in client account or relationship management
  • High emotional intelligence
  • Independent thinking and self-starting
  • Very good communication skills
  • Ability to communicate at all company levels (from technical personnel to management)
  • Formal presentation and negotiation skills
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Wallester AS is open for

  • People for
    Sales & Business Development
  • Interested to work in
    Sophia
  • And have following skills
    Account Management or KYC
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Company uniqueness is simplified card issuing and processing platform that gives opportunity to Merchants and Financial institutions launch faster a new Visa payment services to their end-customers.
There are

11 – 50

employees in the company

Below 1M

Company annual revenue

Offices

  • Estonia flagTallinn
    Health insurance
    Gym membership
    Team events
Office imageOffice imageOffice image

Markets

Wallester is a first CAAS (Card-as-a-Service) solution provider founded in Spring 2016, Wallester is a full licensed PSP (Payment Service Provider) to provide Visa payment services in Europe.

Wallester AS is open for

  • People for
    Sales & Business Development
  • Interested to work in
    Sophia
  • And have following skills
    Account Management or KYC
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see