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Back Office Support Specialist

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About the role

About us Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalized, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalized way possible. Welcome's drivers are experts in the area and share their local know-how to make travelers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe. Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.

  • One of the highest-rated global transportation companies with a rating of 4.9/5 stars
  • 280 destinations with a goal to reach 350 by 2024
  • Over 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month
  • Over 2.5 Million happy travelers every year ⭐️ If you…
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WELCOME is open for

  • People for
    Customer Support
  • Interested to work in
    Athens
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Disputes and Litigation or Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

We make every new city feel like home! Welcome acts like your personal travel concierge covering all your in-destination requests starting from the very first one, your PICKUP!
There are

51 – 200

employees in the company

10M to 50M

Company annual revenue

Offices

We are a group of vibrant diverse people who love traveling and never settle on quality. Each one of us didn’t join Welcome by chance, and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, putting simplicity and usability first while creating memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.
  • Greece flagAthens
    Flexible hours
    Remote work
Office imageOffice imageOffice image

Markets

Welcome has safely transported over 3 million travelers in more than 60 destinations around the world, including 1 million travelers in 2019 alone. 97% of those who travel with Welcome have rated its service as “Excellent”, making Welcome Pickups the new standard for in-destination travel services.

WELCOME is open for

  • People for
    Customer Support
  • Interested to work in
    Athens
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Disputes and Litigation or Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see