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33 Hybrid & Onsite Crypto Jobs matching "Customer Service"
Customer Support Team Lead
3Commas Technologies OÜ
3.8
(9)
Hybrid-remote
Mission statement
Social trading makes it possible for new users to realize profits within 10 minutes of connecting to 3commas.
Customer Success Specialist
Chorus One
Hybrid-remote
Mission statement
Chorus One is on a mission to build core infrastructure for blockchain protocols.
Customer Support Agent for Hub88
Yolo Group
4
(70)
On-site
Tallinn
Global Innovator
frank ai
Yolo Group is advancing gaming, fintech, and blockchain spaces with its unparalleled innovation.
Unique Opportunities
frank ai
Benefit from Yolo Group's venture fund, Yolo Investments, and invest in groundbreaking ideas alongside the Group.
Employee Well-being
frank ai
Monthly sports compensation, in-house gym, sleeping pods, health days, and comprehensive mental health support make physical and mental health a top priority.
Celebratory Culture
frank ai
Celebrate life's milestones with paid vacation days for personal achievements and an extra day off for your birthday.
Vibrant Workspaces
frank ai
Enjoy appealing office environments with cafeterias, complimentary fruits and snacks, alongside free parking (subject to availability).
Network Expansion
frank ai
Forge valuable connections through legendary events and networking opportunities with a multinational team.
Customer Centric Role
frank ai
As a Customer Support Agent, take ownership of B2B client inquiries and offer solutions on a 24x7 roster, reinforcing the company's customer-first ethos.
Key Requirements
frank ai
Proven B2B support experience, exceptional communication in English, problem-solving acumen, CRM proficiency essential for this fast-paced role.
Location Advantage
frank ai
This on-site position is based in the tech-centric city of Tallinn, Estonia, offering a dynamic and innovative work environment.
Join the Journey
frank ai
Embark on a career journey with Yolo Group, where diversity and an insatiable drive to 'take it to the moon' foster a truly rewarding career!
View or apply
iGaming Customer Support Agent (German)
Gepard Media
On-site
Tallinn
Join Gepard Media
frank ai
Be part of a team revolutionizing crypto gaming with a commitment to innovation and top-notch customer service.
Dynamic Team
frank ai
Join a globally distributed team of over 25 experts, united by creativity and ambition, and make a significant impact.
Revolutionary Field
frank ai
Gepard Media operates at the intersection of blockchain and gaming, providing cutting-edge marketing and technology solutions.
Career Advancement
frank ai
Grow your career in a fast-paced, startup atmosphere with minimal bureaucracy and plenty of opportunities for professional development.
Comprehensive Training
frank ai
Receive 4 weeks of comprehensive onboarding training with ongoing assistance to help you excel in the role.
Customer Support
frank ai
Provide professional, friendly support to customers via live chat and email, addressing their concerns and managing an average of 100 cases per shift.
Shift Schedule
frank ai
Work in shifts from 3pm to 11pm (GMT+3), ensuring continuous customer support across multiple gaming brands and verticals.
Main Requirements
frank ai
Fluency in German and English, experience in customer service, proficiency in troubleshooting, and the ability to handle customer disputes professionally.
Hybrid Work
frank ai
Enjoy the flexibility of hybrid or fully remote work options, allowing you to balance professional and personal life effectively.
Competitive Benefits
frank ai
Attractive salary with performance-based bonuses, extra compensation for night shifts, 28 calendar days of annual leave, and sports compensation via Stebby.
View or apply
iGaming Customer Support Agent (Remote)
Gepard Media
Remote
1,200€/mo
Join Gepard!
frank ai
Become a pivotal iGaming Customer Support Agent with Gepard Media and help us lead in Crypto & iGaming markets.
Company Innovation
frank ai
Gepard Media is at the forefront of iGaming & Crypto, providing premium marketing & technology solutions aimed at brand establishment and growth.
Unique Offerings
frank ai
Stand out with this unique opportunity to support multiple gaming brands and engage in exciting problem-solving tasks in a rapidly evolving industry.
Competitive Salary
frank ai
Earn up to €1200 monthly, plus performance-based bonuses and extra compensation for night shifts, promising a rewarding experience.
Essential Skills
frank ai
Bring your excellent English and Russian language proficiency, along with a dedication to customer satisfaction and collaborative problem-solving.
Remote Flexibility
frank ai
Cherish the freedom of 100% remote work, coupled with the flexibility to change working shifts, ensuring personal and professional balance.
Enhanced Training
frank ai
Gain industry insight with 4 weeks of comprehensive training provided to sharpen your skills and advance your career seamlessly.
Diverse Culture
frank ai
Thrive in a diverse and inclusive environment that values your input, encouraging continuous improvement and fresh ideas.
Growth Opportunities
frank ai
Unchain your potential with career advancement prospects in a startup setting defined by minimal bureaucracy and maximum innovation.
Apply Now!
frank ai
Join a company where each team member is essential. Apply with your CV in English and propel your career forward with Gepard Media!
View or apply
iGaming Customer Support Agent (Estonia)
Gepard Media
On-site
Tallinn
Join Gepard
frank ai
Join Gepard Media as an iGaming Customer Support Agent and be a crucial part of our customer-focused and innovative team in Estonia.
Company Mission
frank ai
Gepard Media, founded by blockchain and gaming enthusiasts, builds premier brands, products and leads in the competitive world of iGaming and Crypto.
Unique Culture
frank ai
Experience a startup atmosphere with minimal bureaucracy, where ambition, creativity, and a commitment to revolutionizing crypto gaming unite our global team.
Work Remotely
frank ai
Enjoy hybrid work flexibility, collaborating from our Tallinn HQ or remotely, embracing our diverse and inclusive workplace environment spread across the globe.
Key Responsibilities
frank ai
Provide support across multiple gaming brands via live chat and email, manage approx. 100 cases per shift, and ensure regulatory compliance through KYC and AML processes.
Required Skills
frank ai
Fluency in English, Estonian, and Russian, excellent customer understanding, ability to handle multiple customer inquiries, and team collaboration for seamless support.
Competitive Salary
frank ai
Enjoy a competitive salary starting at €1600 gross, plus monthly performance-based bonuses, and extra compensation for night shifts after the probation period.
Comprehensive Training
frank ai
Benefit from 4 weeks of extensive training with ongoing support to help you excel in your role, even if you’re new to the industry.
Additional Benefits
frank ai
Receive 28 calendar days of annual leave, sports compensation via Stebby, and complimentary company merchandise, promoting a balanced and fulfilling work life.
Career Growth
frank ai
Advance your career in a dynamic industry with opportunities for career development, working in a team passionate about setting new standards in iGaming and Crypto.
View or apply