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Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures. Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
The ITSM (Information Technology Service Management) Department is a division within an organization that is responsible for overseeing and managing the delivery of IT services to meet the needs of the business and its customers. This department typically focuses on implementing best practices, processes, and tools to ensure that IT services are delivered efficiently and effectively. Key functions of an ITSM department may include incident management, problem management, change management, service level management, and other activities aimed at optimizing IT service delivery and support. As an ITSM Expert, you will be responsible for Operational Readiness & Documentation proccess, sometimes refered as Service Design & Transition process within Company. You will play a crucial role in owning ITSM…
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