Customer Advisor

Customer Advisor – Salary £23,900 – £24,200 This is a great job for someone with interest in the insurance industry and a drive to help customers. If you have great telephony and numerical skills, we would love to hear from you! A bit about the job: We provide the very best care for our customers through the quality of our personalised service. We are interested in your commitment to delivering great results and while there is a lot to learn about our products, our team of 8 will be there for you through great training and coaching, you’ll be well prepared to support the needs of our customers. As a Customer Advisor, you will process complex individual annuity quote requests and provide a presales telephony service for IFAs (independent financial advisers). You will interact with multiple stakeholders predominantly in the underwriting team and the pricing team to ensure accurate and timely annuity quotes are issued in line with customer expectations. In this role you will contribute to make sure that our customers will have the information they need to make an informed Retirement decision. Skills and experience we’re looking for:

• Financial Services background is desirable, but we welcome people with an interest in starting in the industry as well