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About the role
What you can expect to be doing:
Dealing with all queries that come in through live chat, email and through social media.
Troubleshooting technical issues and optimising user experience.
Reporting bugs and UX issues to other members of the team.
Active participation in app growth and development.
What we’re really looking for:
Flexibility to work between the hours of 8am to 8pm Monday - Sunday (Shift basis) 40 Hours a week, this may include working on either Saturday or Sunday.
You can get your head around a complex system quickly.
You find it easy to juggle and prioritise different tasks.
You’re chilled under pressure.
You are friendly and naturally engaging with a positive can-do attitude to customer support.
Committed to providing excellent customer service, written and verbal.
What we’re really looking for: ✍️
Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.
Although we’re in the financial space, and under the scrutiny that comes with it, the…
We’re Chip. We’re here to make saving effortless, easy and fun. Our mission is to build the best savings app in the world. The savings and investments app of the future. We’re launching our biggest crowdfund ever and we want you on board!
There are
51 – 200
employees in the company
Offices
Get the market's best interest rates brought to you. Sit back and watch your money grow. Join over 400,000 users today, help us build the world's best savings account. Our company's office is located in London, UK.