Technical Support Engineer ( with German, French, Italian, Spanish, Dutch or a Nordic language)

This job opening is already off the market.
Get the app or see similar offers.

About the role

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk. The Impact of Technical Support Engineer to Coupa: As a Technical Support Engineer, you will be pivotal in supporting enterprise customers utilizing our cloud-based platform, contributing to a dynamic global team dedicated to exceeding customer expectations and fostering their success. In this role, you will leverage a curious and sharp technical acumen to provide customers with expert guidance on best practices. Please note that English along with a second European language is required for this role

What you will do:

Answer ‘how to’ technical and application configuration questions to our enterprise customers
Assist in troubleshooting 1st and 2nd level technical issues
Work with other business units, including the Integration team, Operations, and Customer Success, as required to ensure our customers' success
Be responsible for customer production environments
Build 'knowledge articles' in Coupa’s knowledge base for customers' use ,

People for
Customer Support
Interested to work in
Dublin
And have following skills
HTML & CSS or Python or Bash or Linux
We are looking to fill a
Full-time position
For talents with seniority
Mid-level
With a capacity of
40 hours per week
And we are happy to pay
Get the app to see

The story

At Coupa we have a higher purpose. From our own operations to what we offer clients, we are focused on one thing: business value. It’s more than how much you paid for something or what a new solution saved.

There are