Berlin
 
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Scala Software Engineer

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About the role

Dixa is a customer service platform that creates value for brands and customers in a conversational, friendly, and engaging way. We call it Customer Friendship™️ 💜. Established in Copenhagen, Denmark in 2015, Dixa was founded on the principle that there must be a better way to do customer service, one that allowed the creation of value-driven experiences for customers as well as empowered agents to do more than solving tickets for the business. In February of 2021, the company acquired the Australian knowledge platform startup, Elevio, to empower agents as well as customers with AI-optimized knowledge base and contextual experiences. In March 2022 we acquired analytics leader Miuros, and automation pioneer Solvemate to further boost our product offering in this space.Dixa has expanded globally within the first years since launch and now has 200+ employees in offices across Copenhagen, London, Chicago, Berlin, Paris, Lyon, Tallinn, and Melbourne. The company has raised more than $155 million in funding to date with backing from Notion Capital, Project A Ventures, SEED Capital and in mid 2021 completed a Series C funding led by US-based General Atlantic.About the roleAs part of an agile team you will build large features independently. Our teams are part…
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Dixa is open for

  • People for
    Other
  • Interested to work in
    Berlin
  • And have following skills
    Scala or REST API or Scrum, Kanban, Agile or CI and CD
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Scalable customer service platform built with user experience in mind. Because happy agents = happy customers.

There are

201 – 500

employees in the company

Offices

  • Denmark flagCopenhagen

Markets

Founded in Copenhagen in 2015, Dixa has been on an amazing journey winning Start-up of the Year at the 2018 EY Entrepreneur of the Year Awards, raising over $50M between 2019-2020, and growing our team to 120+ Dixaterians.

Dixa now boasts customers in 30+ countries, including CX leaders like Too Good To Go, Rapha, Interflora, and ShareNow, and is considered one of the fastest-growing SaaS companies in the Nordics.

Dixa is open for

  • People for
    Other
  • Interested to work in
    Berlin
  • And have following skills
    Scala or REST API or Scrum, Kanban, Agile or CI and CD
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.