Matching Specialist

The Matching Specialist role is super dynamic. You are working with host families during a special window of time between when they register for our program and when they select their au pair. The position is based in our Boston office and reports to a Director of Placement & Sales.
On a daily basis you will listen to our customer’s (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories! This is a truly unique and diverse sales role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and relationship building skills combined with sales expertise will come in handy. You will be responsible for hitting goals within a defined…