Payments Disputes Specialist (Portuguese speaking)

Who we are Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland with the Athens office being one of the largest, hosting around 580 employees working from the center of Athens for the rest of the world. Position Overview As a Payments Disputes Specialist you will be managing the whole process of investigating disputed credit and/or debit card transactions as well as legal claims and taking suitable actions to resolve those disputes/claims. Besides being in contact with the payment service providers, you will…