Tier 2 Technical Support - evTOC

Looking for someone who strives for continuous self-improvement where learning on their own is second nature.  Someone with a positive attitude who can build relationships with customers and with our team. What you’ll do: As an evTOC expert, it will be your mission to elevate our customer experience by:

• Act as an expert level technical advisor or specialist on highly complex initiatives.
• Providing remote support for Evertz customers
• Solve problems by replicating user workflows and provide solutions
• Be the customer bridge to our product and development teams Requirements: To join our growing evTOC team you’ll need the following to make our team better:
• Excellent written and verbal communication skills
• Detail oriented with strong analytical and problem-solving skills.
• 2+ years of technical or customer support
• System level understanding
• Willing to work in an exciting, fast-paced industry with career growth potential
• Must love working with the most advanced broadcast solutions in our industry
• College diploma in computer, engineering, networking or similar fields
• International travel an option
• Broadcast knowledge an added bonus