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About the role
Company Description
Key Info
Full & Part-time roles available
Start date - 10th June 2024
All roles will begin with 8 weeks of classroom based training running from 09:00AM - 17:30PM at our office in NG2.
Following completion of training, this will move to a hybrid working model with 2 days per week in the office.
Rotational shift pattern Monday - Saturday (8am/7:15pm).
# Job Description
About the Role
This is an exciting opportunity to join our dedicated Experian Consumer Service team where every day you will have the opportunity to make a positive difference to the lives of our customers.
Using your strong communication and written skills you will be guiding customers through their Credit Report and Score queries. You’ll have the chance to impress every time by delivering the highest level of customer experience, and in return will receive ongoing development and career progression opportunities.
You will also
Support customers with queries via inbound telephone calls, emails or our live webchat facility
Complete an average of 25-30 customer calls per day
Experian is on a mission to unlock the power of data and technology to improve our world.
There are
1001+
employees in the company
500M+
Company annual revenue
Offices
Experian has offices all around the globe including United States, Germany, Brazil, China, United Kingdom, Australia and Norway.
Glasgow
Oslo
Beijing
Sydney
Austin
Allen
Heilbronn
+ 3 more
Extra vacations
Health insurance
Free coffee
Team events
Markets
For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.
Our 20,000 people in 44 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.