Community Specialist (Remote)

About Us: At Foxelli Group, our e-commerce empire is built on innovation, creativity, and the relentless pursuit of excellence. With a portfolio generating over $20 million annually, we're not just participating in the digital marketplace; we're leading it. Now, we’re looking for a dynamic Community specialist to drive measurable sales growth and customer acquisition through engaging and impactful strategies in the dynamic D2C e-commerce field. Your Role:You'll develop and execute comprehensive strategies to attract new members, engage existing ones, and nurture a vibrant, loyal following. This involves:

• Creating compelling content: Crafting posts, articles, videos, and other engaging content that sparks conversations and keeps our community active.
• Moderating discussions: Facilitating healthy and constructive dialogue, responding to questions and concerns, and ensuring a positive and inclusive environment.
• Organizing events and activities: Hosting online events, contests, challenges, or Q&A sessions to create excitement and encourage participation.
• Collecting and analyzing feedback: Actively listening to our customers, gathering their feedback through surveys, polls, or direct conversations, and using that information to improve our products and services.
• Identifying and empowering brand advocates: Recognizing our most passionate customers and providing them with the tools and resources they need to share their positive experiences and promote our brand.