Senior Salesforce Business Analyst

Job Family: SAAS/PAAS/Cloud ConsultingTravel Required: NoneClearance Required: None What You Will Do:

• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Design innovative Salesforce solutions, involving configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation,
• and other custom functionality
• Develop innovative industry accelerators and contribute to thought leadership white paper development
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
• Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
• Develop training curriculum and deliver training sessions to the solution’s end users
• Work with the Guidehouse Project Manager to manage a project to scope, budget and timeline expectations What You Will Need:
• BA/BS degree in Business, Computer Science or Engineering – or equivalent work experience; MBA preferred