Live Chat Customer Support Representative

Welcome to The Pod Company!  Our journey started in 2022 when our founder, Simon, decided to create a product that would change the game when it comes to health and wellness. After many prototypes, he created the IcePod  – an affordable, portable ice bath designed to let anyone enjoy cold water therapy without breaking the bank. Here at The Pod Company, we have one clear vision: To make wellness accessible to everyone. We are now a team of 18 passionate individuals who are committed to helping people change their life, mood, and health with our products. We work across four continents with warehouses in Europe, Australia and the UK. As a team, we value authenticity, collaboration, and growth. As part of The Pod Company, you’ll be joining a place where your voice is heard, and your contributions have a real impact.

The Live Chat Customer Support Representative at The Pod Company is responsible for providing our customers with top-tier technical support via email, chat, and phone. As part of our Customer Support Team, your role will be focused on giving our customers the best and most seamless support…