Technical Support Engineer

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About the role

Company Description

insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. We enable the Office of the CFO to connect to and make sense of their data in real time so they can proactively drive greater financial intelligence across their organization. Our best-in-class solutions provide customers with increased productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

Job Description

Working Timings : Shift Timings : (4:30 AM to 1:30 PM IST) Work from office - Hyderabad location Mandatory Skills :

Application Support/Software Support/Product Support
Windows based Application
IIS
MDX
SSAS
IAAS WHAT WILL YOU DO? · Manage large amounts of incoming calls, emails, and chats regarding financial software support · Interact with customers, partners, and software developers to provide advice and assistance and achieve customer satisfaction · Identify, analyze, and document product bugs and fixes relating to financial reporting, databases, application servers, and new technologies for product management and engineering teams ·

People for
Customer Support
Interested to work in
Hyderabad
And have following skills
Windows
We are looking to fill a
Full-time position
For talents with seniority
Mid-level
With a capacity of
40 hours per week
And we are happy to pay
Get the app to see

The story

Thriving in a digital-first world takes Insight Today, every business is a technology business. Insight Enterprises Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT.

There are

1001+

employees in the company

50M to 100M

Company annual revenue

Offices

Insight Enterprises Inc. is a publicly traded global technology company that focuses on business-to-business and information technology (IT) capabilities for enterprises, based in Arizona, United States.