Director, Sales Development

Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike.Modern, fast, and easy-to-use, Intercom’s complete AI-first Customer Service Platform enhances the customer experience, improves operational efficiency, and scales with our customers’ business every step of the way. Intercom is also the most innovative and fastest improving product on the market. Shipping over 200 product improvements every year, Intercom is bringing AI features to market before anyone else.

We are seeking an experienced Global Director of Sales Development to lead our global inbound and outbound sales development teams. In this role, you will play a pivotal role in driving the growth and success of Intercom by building and managing a world class sales development organization. You will be responsible for building the strategic direction, implementing processes, and fostering a culture of excellence within the team. You will take ownership of pipeline generation and monitor it’s progression through the sales cycle.  You will partner with sales, marketing and growth leaders to build close alignment around business objectives.