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At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple. Jamf offers remote and hybrid positions. Depending upon the role, work in the office, connect 100% remote from your home, or find the blend that works best for you. What you’ll do at Jamf: The Customer Success Manager (CSM) position works within the Customer Success Department and operates in the Account Owner role supporting multiple Jamf Products. They are responsible for customer engagement, adoption, and retention. They work closely with many internal Jamf roles to ensure overall customer satisfaction of their accounts. High customer engagement is attained through periodic check-ins, outreaches, and building of customer rapport. These interactions are customized to their accounts focusing on customer outcomes & impact. This role requires a detailed understanding of Jamf products, customer environments, and common technical workflows. This role is an advocate for the customer inside Jamf and must collaborate with other departments to help achieve their customer’s goals. This role is remote in India. We are only able to accept applications…
We’re a global team of selfless and relentless self-improvers. Jamf is a culmination of passionate, committed and bright people who shape our culture and live our core values of selflessness and relentless self-improvement. We do not say we are the best, but we strive to be the best — for our customers, our employees and our communities. We are a group of curious self-starters who thrive on taking initiative and are excited by global impact. With our choice-based office model, employees enjoy the freedom to be themselves and to work where they work best: at home, in an office, or from any combination of the two.
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