Hospitality Front Desk Specialist (Part Time)

Location: Chicago, IL Time Commitment: 16-24 hours per week Anticipated Schedule: Dependent upon business needs The Front Desk Specialist role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Front Desk Specialist you are an important part of the Chicago market, supporting efficient and successful operations for the market portfolio. You will be the face of Kasa during the guest’s stay, interacting with guests face to face, providing assistance and recommendations and address any concerns that arise. You will be knowledgeable of property operations and be an extension of the Guest Experience team. Through regular in-person unit inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in. Like many operations roles, there is no “typical day” but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are…