Associate - Semi Voice Process

Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it! We are looking for an energetic and detail-oriented individual to work for us in our overseas office (Bengaluru, India). As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You’ll make a difference: Reporting to the Associate Regional Manager, as the Associate - Semi Voice Process you will be responsible for supporting the Fleet Team for the EU market (rotational shifts) and ensuring the entire supply of contractors (Partner Drivers) is taken care of. As part of the Fleet Team, your role will be divided into three key areas:

• Partner driver recruitment,
• Training, and
• Quality Assurance. The roles & responsibilities can be broadly outlined as follows:
• Outbound calls for the driver recruitment process.