Technical Support Representative

At LearnUpon, we’re seeking a Technical Support Representative to join our team in Philadelphia.  LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution. With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do.  Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We strive to live by our values, act like owners, lead with curiosity and deliver quality for our customers. We’re proud of our success and we’re humble and hungry to achieve more. Our Support team aims to deliver a level of support unparalleled in the eLearning industry, and we are looking for candidates who will help us move the bar higher! You will be exposed to a wide variety of technical issues and will need to become a trusted partner to our ever growing customer base.

• Become our Customer's trusted contact by troubleshooting issues and concerns, and guiding them through migrations and integrations of LearnUpon and their business